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SHIPPING

We use various Australia Post methods of shipping for both domestic and international orders. International customers can choose either Tracked Shipping (includes tracking) or Express Post International (includes tracking and signature on delivery) methods based on your location and weight of your order.

 

Times & Costs

 

Domestic

 

Shipping $10 1-5 days - from the day it is shipped.

Express Shipping $20 Next Day - from the day it is shipped.

 

*Any rural delivery may result in an extra 2 working days transit time.

 

Rest of the world

 

Standard Approx. 7 business days

Express Approx. 4 business days

 

 

Overseas shipping costs are based on the weight of your order and ship-to location. Our shipping calculator is built into the shopping cart checkout and postage costs are calculated when you check out.

 

 

The above time frames are estimates by our shipper and we cannot guarantee your item will arrive in this timeframe.

All orders will be processed as soon as possible within standard business hours, if an order is placed over a weekend or public holiday process will begin on the next working day; (please note in some cases this could take up to 48 hours). Standard delivery times do not include any time for processing your order. Once your order has been shipped you will receive a notification of dispatch including an online tracking number.

Prime is not responsible for any extra charges, duties or taxes incurred at the receivers end. This can vary depending on the country, please contact your local Customs office for any additional information.

Please Note: International orders may be subject to customs clearance procedures which may cause delays beyond the expected delivery times. Prime is not responsible for any such delays of the goods reaching you in these instances.