We use various Australia Post methods of shipping for both domestic and international orders. International customers can choose either Tracked Shipping (includes tracking) or Express Post International (includes tracking and signature on delivery) methods based on your location and weight of your order.
*DELIVERY DELAYS*
Delivery delays may be experienced as Australia Post is having a higher than usual impact to COVID- 19 right now. Postage is unfortunately out of Primes control and we appreciate your patience.
Express post remains the fastest postal service, but Australia Post have made a statement that they have "suspended their next day guarantee until domestic flights return to normal".
Times & Costs
Christmas Delivery
Australia Post has advised for you to place your orders by the following dates for pre Christmas deliveries:
Regular Shipping - Friday 10 December
Express Shipping - Friday 17 December
Domestic
Free Regular Shipping will be applied only to carts with full price items. Regular Shipping applies when there is a reduced price item in the cart.
Regular Shipping: $12, estimated 1 - 5 business days from the day it is shipped.
Express Shipping: $16, estimated 1 - 2 business days from the day it is shipped.
*Any rural delivery may result in an extra 2 working days transit time.
* Due to Covid-19 Australia Post has been overwhelmed and deliveries may take longer than normal.
Rest of the world
*Please note that due to updated distribution policies, we are unable to ship Nike products outside of Australia as of 1st January 2020*
Overseas shipping costs are based on the weight of your order and ship-to location. Our shipping calculator is built into the shopping cart checkout and postage costs are calculated when you check out.
Standard Approx. 7 - 10 business days
Express Approx. 4 - 7 business days
The above time frames are estimates by our shipper and we cannot guarantee your item will arrive in this timeframe.
All orders will be processed as soon as possible within standard business hours, if an order is placed over a weekend or public holiday process will begin on the next working day; (please note in some cases this could take up to 48 hours). Standard delivery times do not include any time for processing your order. Once your order has been shipped you will receive a notification of dispatch including an online tracking number.
Prime is not responsible for any extra charges, duties or taxes incurred at the receivers end. This can vary depending on the country, please contact your local customs office for any additional information.
Please Note: International orders may be subject to customs clearance procedures which may cause delays beyond the expected delivery times. Prime is not responsible for any such delays of the goods reaching you in these instances.